Return Policy

At Zeeiro, we value our customers and want you to love your purchases without the stress of being stuck with an item you don't like. We understand the challenges of shopping online and are committed to providing top-notch service to ensure your satisfaction.

Return Policy Zeeiro will accept returns or exchanges for items purchased from our website within 30 days of purchase under the following conditions:

• There are no visible signs of damage.

• All original packaging is intact.

• Any signs of damage will compromise the Zeeiro guarantee.

• Items cannot be returned or exchanged after 30 days of purchase.

Several types of goods are exempt from being returned, including:

• Intimate (under-garments) or sanitary goods

• Hazardous materials

• Flammable liquids or gases

To complete your return, we may require a receipt or proof of purchase (order confirmation email with order number).

For all returns or exchanges, please contact shopzeeiro@gmail.com and provide your order number and reason for return or exchange. Our team will handle your request based on the rules stated on this page.

Exchanges (if applicable) If you need to exchange an item, please email shopzeeiro@gmail.com with your order number and reason for the exchange. We will process your request in accordance with our return policy.

Return Shipping You will be responsible for paying for your own shipping costs when returning an item.

If you are returning an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Refunds (if applicable) Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.

Late or Missing Refunds (if applicable) Refund processing times vary between financial institutions and may take 2-3 business days. If you have not received your refund after this time-frame, please email us at shopzeeiro@gmail.com so we can investigate further.

Gifts If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a digital gift certificate will be emailed to you.

Damaged Items If you receive a damaged or defective item, please email shopzeeiro@gmail.com within 48 hours of delivery.

We utilize the timestamp from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests. If damage is not reported within 48 hours, we may not be able to honor your claim.

Feedback We love hearing from our customers! If you have any feedback, questions, or concerns, please email us at shopzeeiro@gmail.com. We take your feedback seriously and are always looking for ways to improve.

Thank you for shopping with Zeeiro!