Shipping Partners & Coverage Zeeiro partners with major international shipping companies like FedEx, SF Express, DHL, UPS, and EMS, which work with local couriers to deliver directly to your door. We proudly offer flat-rate worldwide shipping.
Order Processing & Payment Verification You will be charged when your order is placed. All payments are subject to verification and approval before shipping and may take several days to process. To help fight credit card fraud, orders with incorrect billing information or requiring additional verification may be delayed and/or canceled.
Shipping Process We require between 2-5 working days on average to fulfill your order and transport it to our carrier's sort facility. Some items may take longer, especially around major holidays (up to 10 days) or if your order includes popular items experiencing stock availability issues.
Once your order has begun processing through our shipping department, we are unable to make any changes (including address changes). We will only ship to the address provided at checkout.
We ship during business days only and do not process shipments on Saturdays, Sundays, or holidays. Once your order has shipped, you will receive a Shipping Confirmation Email.
For orders with multiple items, products may be shipped separately and received on different dates due to the difference in manufacturing partners’ locations.
Tracking Information All orders are processed with tracking numbers. You will receive an email with the tracking number when your order is dispatched to the carrier's sort facility.
For some shipping companies, it may take several days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Estimated Delivery Times Shipping time varies by country or region. Specific delivery dates are not guaranteed. Below are our estimated shipping times for reference:
| Location | Estimated Shipping Time |
|---|---|
| United States | 7-14 Business days |
| Canada, Europe | 10-14 Business days |
| Australia, New Zealand | 10-21 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Note: The days listed above are only estimates in business/working days and do not include our 2-5 day processing time.
While we will do our best to ensure timely delivery, Zeeiro cannot be held responsible for conditions beyond our control, such as postal or customs clearance procedures, holidays, severe weather, labor disputes, or protests, which may cause delays.
Duties, Taxes, and Other Fees International shipments may be subject to import taxes, duties, and/or customs clearance fees, which are levied once a shipment reaches the recipient's country. These fees are the sole responsibility of the recipient. Zeeiro has no control over these charges and cannot predict what they may be. If a shipment is refused and returned, you will be responsible for any import taxes and return shipping costs incurred.
Customs policies vary by country. If you have questions, we recommend that you contact your local customs office for more information.
Lost, Stolen, or Damaged Packages Zeeiro is not responsible for lost, stolen, or damaged packages. If your tracking information states that your package was delivered but you have not received it, please report it and/or file a claim with the shipping carrier.
We use timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests. We may not be able to honor your claim if it is not reported in a timely manner.
Wrong Address Disclaimer It is the responsibility of the buyer to ensure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes after the order has been placed. If the order has already been processed through our shipping department, we cannot retrieve it for an address change.
Feedback & Support We value your feedback, questions, or concerns. Please feel free to email us at shopzeeiro@gmail.com to let us know how we are doing. We take your feedback seriously and are always striving to improve.
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